If OneDrive is active, the blue icon will be displayed in the bottom right hand corner of the screen. This is displayed below.

If is not active, you will not see the icon.

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Let’s get signed in…

1. Search for “OneDrive” in windows

2. Select “Open”

3. If you have previously signed into OneDrive on your current device, it should recognise this and automatically sign you in (Skip step 4). However, if it is your first time signing in you will be asked to enter your credentials.

4. A pop up will appear asking you to enter your credentials, please enter your Microsoft account details.

5.After signing in, OneDrive should work in the background. The blue cloud icon should appear in the bottom right hand corner of your screen, this indicates you have successfully signed in. 

Once you have signed in successfully, OneDrive will automatically sync to your desktop. This will take some time however your are able to use your device during this process.

If you are unable to sign in, or unsure on this process, please contact an agent for assistance here.

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