Business IT Solutions
About Us
Founded in 2010, Via Wire delivers reliable IT support, business broadband, VoIP solutions, and event IT services to businesses across the UK. We make IT simple, secure, and stress-free, so you can focus on growing your business.
Why Choose Via Wire?
Via Wire has over 10 years of expertise delivering high-quality IT support to businesses of all sizes. What started as a business focused on IT support quickly grew into a trusted partner for a range of technology services, including internet-based telecom systems, high-speed broadband, and IT project management for events.
With a no-nonsense approach and a commitment to providing reliable and secure IT solutions, we’ve built a solid track record of helping businesses stay connected, secure, and efficient. Our team of experts tailor IT services to your specific needs, ensuring smooth operations and minimal disruption, no matter your business size.
Proven Expertise
Over 10 years of delivering high-quality IT support for businesses of all sizes.
Tailored Solutions
You’ll get customised, scalable IT services that grow with your business.
Proactive Support
24/7 monitoring & support to resolve issues before they affect your business.
Our Mission
At Via Wire, our mission is simple: to provide exceptional IT support and technology solutions that help businesses thrive. By prioritising security, efficiency, and innovation, we ensure that your technology supports your business goals and grows with you.
Our Vision
We want to enable business owners to focus on what they do best — running their business — while we handle the technical side. Through proactive support, seamless connectivity, and a customer-first approach, we aim to be your go-to partner for long-term IT success.
Managing Director, Adam Horn
Adam is dedicated to delivering a first-class customer experience at every step, ensuring that clients always feel supported and valued.
I expect things to work – when they don’t, I’m the same as anyone else – I get frustrated and I don’t want any of our clients to feel that way. I think our role is to take care of the technology so that our clients don’t have any headaches and can get on with what they do best.
FAQs
How quickly will my support ticket be responded to?
Our standard SLA guarantees a response within 8 business hours. However, our team typically responds within the first 30 minutes of a ticket being raised… because we love to exceed our targets! If you prefer even faster response times, we also offer upgradable SLA options to better suit your needs.
What types of businesses do you work with?
You’ll benefit from our expertise no matter your business size or industry. Via Wire supports SMEs to larger enterprises, offering tailored IT solutions for each.
How much does it cost?
Pricing varies based on your unique needs, and we believe every business deserves a solution tailored to their requirements. Rather than providing generic “starting from” prices, we take the time to understand your challenges and goals.
After discussing your situation, we’ll recommend one or more options that suit your needs, and you can be confident that the price will be competitive, with exceptional service to match. Let’s have a conversation to find the best fit for your business!
Can you provide IT support for a one-time event or short-term project?
Yes, Via Wire can provide expert IT support for any short-term needs, such as conferences, meetings, or special events, ensuring everything runs smoothly with no hassle.
How do I get started with Via Wire's services?
Getting started is easy! Simply fill out our contact form, or give us a call directly at 01702 668730. A member of our team will be happy to discuss your needs and guide you through the next steps to get your business up and running with the right IT solutions.
What makes your IT support different from other providers?
You’ll experience personalised, proactive support with rapid response times, clear communication, and customised IT solutions that evolve with your business, ensuring reliable IT at all times.
Do I need any special equipment to use your services?
You won’t need to worry about special equipment — our team works with your existing setup and recommends the best solutions for your business to ensure smooth integration.