by Adam | Feb 3, 2017 | Blog, Software
Most of us use Google Earth for all kinds of reasons from checking out a business location we are aiming to visit to researching areas for relocation. So what will their latest product offer? In collaboration with HTC they’ve got a Hive headset that allows you to...
by Adam | Jan 14, 2017 | Blog, Problem solving
When our customers have a problem they can either email our help system so their problem is tracked or they can phone us (and then we put it into the system to ensure it’s tracked), depending how urgent the problem is. The challenge is that when something serious goes...
by Adam | Jan 4, 2017 | Blog, Problem solving
When you review your technology what drives your decision? Ease of use for staff? Keeping up with the latest programmes, systems, apps, etc? The old systems can’t cope any longer? The new system will improve the service the customer gets? The frightening thing is that...
by Adam | Dec 22, 2016 | Blog, Security
There’s been a bit of a flutter about the latest Investigatory Powers Act. It means we will no longer be a free country – but one where any part of the government can look at our private computers and see what we’ve been looking at. And that’s ANY part of the...
by Adam | Dec 12, 2016 | Blog, Problem solving
What happens when your internal systems don’t do what your staff want them to? Any slightly computer literate employee will look for a usable solution. This can result in all kinds of chaos! Some of your staff are using Dropbox to share work; while others are using...
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