Our Blog
Tech Pulse
Report Spam in Outlook
Have you ever received an email which doesn't look genuine? (THE EMAIL USED IS NOT SPAM, IT IS AN EXAMPLE) Please follow the instructions below: 1. Open the email you believe to be spam 2. Click on the "Report Message" feature in the ribbon. (Highlighted in red) 3. A...
Unlock Hours in Your Day: How Automation Can Transform Productivity in Your Business
In today’s fast-paced business world, time is one of our most valuable resources. Yet, much of it is lost to repetitive tasks like data entry, file organisation, and project updates. Imagine recapturing that time and dedicating it to high-impact activities that drive...
How to Fix a Slow Laptop
Have you ever been working and feel as if everything is taking twice as long as it should? Here's how to fix it.. Before contacting an agent.. RESTART! It is recommended that a restart is carried out every 2-3 days. This helps to refresh the system by cleaning up old...
Intermittent Phone Line? Here’s what to do..
Facing a challenge with your phone line? Follow these checks below to help identify the fault.. All phones affected: 1. Check if the internet is working - if it isn't, get the internet challenge resolved and then check if the phones are working again. 2. Is it...
Managing Office 365 Groups
To manage Office 365 groups you will need to be a delegated owner, these permissions are set by your administrator. Raise a ticket here to request owner permissions. If you are an owner of an Office 365 group, and would like to manage it, follow...
View Call Logs
Your desk phone will maintain call logs where you will find a record of any missed, placed, and received calls. To view your call logs, select the directories button. The symbol should look like an open book as displayed below. This will then display the last 100/150...
Managing another user’s mail and calendar items – Outlook
There are two ways to work with another person's mailbox in Outlook - folder sharing, and delegate access. Folder sharing allows other users to access one or more folders, however it does not give them the permissions to act on your behalf. For example - this user...