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You’re paying for a Ferrari and driving it like a Fiesta
Why most businesses get a fraction of the value from their Microsoft 365 subscription — and what to do about it. Here's something most IT providers won't say out loud: the majority of businesses on Microsoft 365 are using fewer than a third of the features...
Changing Outlook Mail Retention Period
1. Open outlook on your desktop 2. Select "File" 3. This will bring up the following box, Select "Account Settings" > "Account Settings" 4. This will bring up the following screen select "Change" 5. This will bring up the following screen, the...
OneDrive Alerts
OneDrive Sync Challenge IF YOU SEE THIS SYMBOL... YOU NEED TO TAKE ACTION ! HOW TO ACT.. Click on the OneDrive symbol whenever the red cross is displayed Once the pop-up has appeared, there will be a notification bar at the top of the box asking you to...
Managing another user’s mail and calendar items – Outlook
There are two ways to work with another person's mailbox in Outlook - folder sharing, and delegate access. Folder sharing allows other users to access one or more folders, however it does not give them the permissions to act on your behalf. For example - this user...
Intermittent Phone Line? Here’s what to do..
Facing a challenge with your phone line? Follow these checks below to help identify the fault.. All phones affected: 1. Check if the internet is working - if it isn't, get the internet challenge resolved and then check if the phones are working again. 2. Is it...
Default Email Signature – Outlook
Whether its a change of job roles or a new telephone number, it's always a good idea to keep your email signatures up-to-date with the correct information. This article will guide you on how to create new signatures and how to set a signature as your default. ...
Managing Distribution Lists in Outlook
Distribution lists, also known as distribution groups, are an essential for sending email messages to a group of people. However, managing these lists can be a little confusing, especially if you aren't familiar with Outlook Online. In this article, we'll talk you...