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Windows 11 for Business: What You Need to Know in 2026
If your business is still running Windows 10, there's something important you need to act on. Microsoft ended mainstream support for Windows 10 in October 2025, meaning devices still running it are no longer receiving security updates. In a business environment,...
OneDrive Alerts
OneDrive Sync Challenge IF YOU SEE THIS SYMBOL... YOU NEED TO TAKE ACTION ! HOW TO ACT.. Click on the OneDrive symbol whenever the red cross is displayed Once the pop-up has appeared, there will be a notification bar at the top of the box asking you to...
Changing Outlook Mail Retention Period
1. Open outlook on your desktop 2. Select "File" 3. This will bring up the following box, Select "Account Settings" > "Account Settings" 4. This will bring up the following screen select "Change" 5. This will bring up the following screen, the...
Syncing SharePoint Files
1. Log into Office by navigating to the following URL in your browser: office.com 2. Click "Sign In" 2. Here you will be prompted to enter your Microsoft account details, enter your email address and click "Next" ' 3. You will then be asked to enter your password....
Managing another user’s mail and calendar items – Outlook
There are two ways to work with another person's mailbox in Outlook - folder sharing, and delegate access. Folder sharing allows other users to access one or more folders, however it does not give them the permissions to act on your behalf. For example - this user...
Intermittent Phone Line? Here’s what to do..
Facing a challenge with your phone line? Follow these checks below to help identify the fault.. All phones affected: 1. Check if the internet is working - if it isn't, get the internet challenge resolved and then check if the phones are working again. 2. Is it...
Default Email Signature – Outlook
Whether its a change of job roles or a new telephone number, it's always a good idea to keep your email signatures up-to-date with the correct information. This article will guide you on how to create new signatures and how to set a signature as your default. ...