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The domino effect

The business IT set up is critical and when everything is networked it’s important that careful planning takes place before changes are made. If you have an internal IT manager they will usually be involved in any changes that are being planned, but organisations with...

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Oh, crumbs!

When something stops working you suddenly realise just how dependent you are on your computer.  In today’s world the whole organisation tends to grind to a halt if the IT system stops working. A good IT support company should reduce the problems to a minimum, but then...

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When is a landline not a landline?

Technology advances mean that what may appear to be a landline – isn’t. Voice over Internet Provider (VoIP) has been around for quite a long time and many people use Skype regularly and other similar services, like Vonage.  The most common usage is for people who are...

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The cost of a call

Ofcom are about to get involved in the complexities of phone calls to those annoying non-geographic numbers.  For years there has been confusion over costs – mostly because when the 087 and 084 numbers were launched most households were BT customers.  However, things...

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I’m watching you!

Google have brought out another gizmo that is likely to have a real impact and has already been the subject of discussion on news programmes and talk shows.  Google Glass is a spec frame that is voice activated and can do lots of ‘cool’ things – record video, take a...

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Why you need an IT support service

These are some of the challenges our clients have thrown at us recently: A client working on a dual screen setup found that their primary screen kept going off.  As this was the one with the desktop we changed the primary screen by remote access and asked them to...

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