by Adam | Aug 31, 2017 | Blog, Problem solving
The Challenge One of our clients owns an office building in a very rural area. The building is let out to various small companies as business offices – but the tenant turnover has been high. Quite apart from the inconvenience, it cost agency fees every time a new...
by Adam | Mar 14, 2017 | Blog, Problem solving
Everybody has a mobile phone today don’t they? Most people do and certainly if you’re in business you can’t survive without one. Today’s mobile phones are immensely powerful computers – they run on the mobile signal or wifi, they can take really good photographs,...
by Adam | Jan 14, 2017 | Blog, Problem solving
When our customers have a problem they can either email our help system so their problem is tracked or they can phone us (and then we put it into the system to ensure it’s tracked), depending how urgent the problem is. The challenge is that when something serious goes...
by Adam | Jan 4, 2017 | Blog, Problem solving
When you review your technology what drives your decision? Ease of use for staff? Keeping up with the latest programmes, systems, apps, etc? The old systems can’t cope any longer? The new system will improve the service the customer gets? The frightening thing is that...
by Adam | Dec 12, 2016 | Blog, Problem solving
What happens when your internal systems don’t do what your staff want them to? Any slightly computer literate employee will look for a usable solution. This can result in all kinds of chaos! Some of your staff are using Dropbox to share work; while others are using...
by Adam | Nov 4, 2016 | Blog, Problem solving
The stats say that, on average, it takes 7 minutes to fall asleep, but people who have electronic gadgets in the bedroom often find it takes much longer. If you’ve got a tablet or smartphone in the bedroom and you’re checking emails, playing games or watching films...
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