Dusting out the cobwebs in your computer

Most people download programs from time to time and, although a few of them are used regularly, it’s likely your programs folder has several old applications that you haven’t used for a long time. Even with today’s comparatively huge memory, if you fill it up with...

Keeping your computer organised

Where are all your documents?  Are they scattered across the desktop, all in My Documents or in folders with appropriate names on?  What happens when you need to find a document that you created some time ago, when looking in Recent Documents isn’t useful – how long...

Basic DIY for poorly computers

Most people know that if their computer starts to misbehave then the first thing to do is to reboot it.  If it won’t turn off, then do a hard close, give it a few seconds and then start it up again. Three things can happen as a result: It fires up and everything is...

IT Basics for the confused

It’s easy for people to get confused when IT people start throwing around terms like domain name, registrant, name servers, hosting, web development (isn’t that design?) and so on.  So here’s a quick basic explanation of the terms associated with your website: Domain...

Bouncing email from a mobile

In today’s world people are no longer sitting in front of a computer when they send you an email – and that can influence whether or not the email arrives successfully. Recently we had a support query from one of our clients who discovered that an agent...