Do technical support helplines give you a headache?

When your broadband goes down and rebooting hasn’t worked you’re faced with calling ‘technical support’, that can be the beginning of a long, frustrating and sometimes expensive, phone call.  It isn’t what you want to spend all day doing...

Are you protected from phone hacking?

OK – maybe you’re not famous and don’t think you’re a target for hackers, but neither did the widows of soldiers who have been killed in Afghanistan or the parents of Milly Dowler and other missing children. You never know when you might come...

When to dial – and when not to!

There are so many different telephone numbers, besides the ones that start 01 and 02, there are 03, 08 and 09 numbers; it can all be very confusing.  Here’s a rundown of the most common variables! 01 and 02 numbers are related to geographical areas so your location...

What's phishing?

People talk about phishing, but what is it really?  What is a phisher trying to do? Phishing is when someone is posing as a legitimate organisation in order to get log in details, so they can use them for their own advantage.  This allows them access to spam your...